How Technology Can Help You Manage Your Business Better
If you’ve been looking for a way to improve your day-to-day processes, maximize your resources, or make your life as a business owner a little easier, you’re in the right place!
We’ll discuss how technology can help you manage your business better. We’ll call out some tools you may want to consider in the name of improved efficiency and better business operations.
While you probably shouldn’t rely on technology to do your job completely, you can think of tech tools like a second set of eyes helping you make your life easier and your work more accurate.
Online tax software for tax professionals, for example, can help the owner of a tax firm streamline their workflow while also putting data through a second system to ensure accuracy.
The same thing goes for POS systems for restaurants and retailers. Having a database online can help you keep things organized and avoid issues like mishandling cash or messing up inventory.
Cut Down on Costs
Starting to worry about how the cost of these tools will impact your business’ budget? Do not fear—there’s a tech solution for that, too! Actually, there are many ways you can still invest in the tech solutions you need, without compromising your budget.
Here are a few ideas to boost your business’ savings account.
- Budgeting Tools: Budgeting apps and software systems can be useful in both your personal life and for your business. If you need help identifying areas where you’re overspending or need a way to check in on your account at any given moment, give a budgeting app a try.
- Save on Resources: There are many ways you can cut down on costs for your small business, even if it feels like you’re barely surviving paycheck to paycheck. Try renting out office furniture or getting a system that helps you control your utilities (such as office lights) from your phone. Get creative, and your budget will thank you.
- Green Office Culture: Besides helping you cut down on operational costs, being conscientious about your resources also benefits mother nature. Implement a green office culture at your business using the EPA’s sustainability tools.
Improve Customer Service
Great customer service is at the heart of all successful businesses. Without the right customer service plan in place, and without the right tools to help you make it happen, you could see your profits diminish and your business plan derail.
If you’re wondering how algorithms and artificial intelligence can help you bring a stronger humanistic element to your brand, you’re not alone.
But the idea in some of the most successful AI platforms is this: you want to make your business accessible always. While you might not have people on staff 24/7, you certainly can have robots answering urgent questions on your website in the meantime.
Use a chatbot integration software to make sure your customers are always taken care of, even if it’s during your “off hours.”
As a small business owner, you know that work doesn’t stop when you leave the office. That being said, having a call forwarding system set up can help you make sure a customer call never goes unanswered again.
Simply change the settings and get calls straight to your cellphone when you’re out of the office. And don’t worry, you can adjust the settings so your vacation can carry on uninterrupted.
Find Great Employees
Finding great employees is easier than ever—if you know what tools to use, that is. Here are some of the most popular employee recruiting platforms on the market today.
- Zip Recruiter
Streamline Internal Communication
Communication with your customers should be at the core of your business model. But you should be prioritizing internal communication, too.
Whether you use an internal messaging system such as Slack or Chanty, or rely solely on email, just make sure your internal communication system allows your team to collaborate and get updates easily!
We’re not living in a Jetson era just yet. For now, we’ll have to forego instant food in favor of better business tech. But if you’re a busy small business owner, what more can you ask for than great tools that help you save time and grow your business?